Privacy policy

Updated: 3 November 2026

This policy explains how Wantjoin International Investment Limited (“we”, “us”) collects, uses and handles personal data when you visit this online store, contact us or purchase through this website. We operate the store and handle its sales and customer support. iFLYTEK Co., Ltd. owns the iFLYTEK trademark.

Information we collect

• Contact and delivery details you provide, including name, email, telephone number, billing address and shipping address.
• Order and transaction information, including products ordered, payment status, order history and information needed to handle deliveries, returns or support.
• Information in messages you send us, such as product enquiries, order questions and attachments.
• Technical and browsing information collected through the store platform and similar technologies, which may include IP address, device/browser details, cookies and interactions with the website.

Payment information is processed by the payment providers used at checkout. Please do not email us payment card numbers, account passwords or device recordings.

How we use information

We use personal data to respond to enquiries, process and fulfil orders, arrange delivery, provide after-sales support, maintain transaction records, protect the store against fraud and misuse, operate and improve the website, and meet applicable legal obligations. Marketing communications, where offered, are subject to the choices and consent required by applicable law.

Who receives information

We share information as needed with Shopify, payment providers, delivery and fulfilment providers, and service providers supporting the store. Relevant order and device information may be shared with a manufacturer or service partner when needed to handle a support or warranty request. Information may also be disclosed where legally required, to protect rights and security, or in connection with a business transfer subject to applicable safeguards.

Shopify and third-party content

This store is hosted on Shopify. Shopify processes information to provide the platform and may also process information for its own purposes as described in Shopify’s Consumer Privacy Policy. Product videos or other content served from external sites may cause your browser to contact those providers and disclose technical information such as your IP address. External websites and services have their own privacy notices.

Cookies and your choices

Cookies and similar technologies support functions such as shopping carts, security and remembering preferences. Where optional analytics or advertising tools are enabled, we seek consent and provide the choices required by applicable law. You can manage cookies in your browser and through privacy controls provided on the website where available. Blocking essential cookies may prevent some store features from working.

Marketing

You can unsubscribe from promotional emails using the unsubscribe link in those messages or by contacting us. Unsubscribing from marketing does not stop necessary order, service or transactional messages.

International processing

We are based in Hong Kong and serve customers in Singapore. Shopify and other providers may process data in other countries. Where personal data is transferred internationally, we will take the steps required by applicable law to provide appropriate protection, including comparable protection where Singapore’s PDPA applies.

Retention and security

We retain personal data for as long as reasonably needed for the purposes described here, including order support, legal, accounting and dispute-handling requirements. We take reasonable measures to protect personal data, but no website, transmission method or storage system can be guaranteed completely secure.

Your requests and complaints

Subject to applicable law, you may request access to or correction of personal data and withdraw consent for its collection, use or disclosure. We may need to verify your identity and explain the effects of withdrawing consent, including where it affects our ability to provide a requested service. Other rights may apply depending on your location and the relevant law. Contact us if you have concerns about how we handle your information.

Device and AI service data

This policy covers this online store. Data you enter into an iFLYTEK device, companion app, transcription service or AI feature may be handled under that product or provider’s separate privacy terms. Review those terms before uploading recordings, documents or other personal information.

Changes and contact

We may update this policy and will identify material changes as required by law.

For privacy enquiries, email sales@wantjoin.hk with the subject “Privacy enquiry”. Business correspondence: Wantjoin International Investment Limited, Room 907A, Harbour Crystal Centre, 100 Granville Road, Kowloon, Hong Kong.