iFLYTEK · Customer information

Contact information

Updated: 2 November 2026

This online store is operated by Wantjoin International Investment Limited, which is responsible for sales and customer support for products purchased through this website. iFLYTEK Co., Ltd. is the owner of the iFLYTEK trademark.

Customer enquiries

Email: sales@wantjoin.hk

For product advice, order updates, delivery questions, warranty enquiries or privacy requests, please contact our team by email. For an existing order, include your order number and the email address used at checkout. Do not send payment card details or passwords.

WhatsApp: +852 9496 6473

Business correspondence

Wantjoin International Investment Limited
Room 907A, Harbour Crystal Centre
100 Granville Road
Kowloon, Hong Kong

This is our business correspondence address. Please contact us before sending a return, repair or visiting; do not send goods without receiving the appropriate instructions.

Singapore customers

We provide iFLYTEK AI productivity products to customers in Singapore. Sales and support for orders placed through this website are handled by Wantjoin International Investment Limited.

Privacy enquiries

Send privacy questions or requests to sales@wantjoin.hk with the subject “Privacy enquiry”.